Shipping policy

Order Processing

We carefully prepare all orders and typically dispatch them within 48 hours (Monday–Saturday). Once your order has shipped, you’ll receive a tracking number for easy monitoring.

Shipping Locations & Timeframes

We offer worldwide shipping through trusted global and regional carriers, ensuring reliable delivery to every destination.

Estimated delivery times vary by location:

• United Kingdom & International Hubs (USA, Canada, Australia, EU) – 1-5 business days

• International Destinations – 3-7 business days

• Remote Locations – 11-15 business days

Shipping Costs

We provide affordable, region-based flat shipping rates, with free delivery on qualifying orders. Shipping costs are calculated at checkout based on your destination.

Tracked & Insured

Every order is fully tracked and insured for peace of mind. If delays or unexpected issues arise, our team is ready to assist and resolve them swiftly.

Packaging & Protection

Your print arrives securely protected in either a sturdy mailing tube or a hard-backed envelope, ensuring it reaches you in perfect condition.

Returns & Refunds

Since each print is made to order, we accept returns only for damaged or incorrect products within 14 days of delivery.

If you receive a damaged item, please contact us with your order number and a photo of the issue, and we’ll resolve it promptly. Return shipping costs are the responsibility of the customer.

For any further questions, feel free to reach out to us at info@sarahlouise-art.com